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Student Help – A contact point

Illustration of the Student Help from a workshop in October

On Monday, 9 November, the Student Help will open as a pilot project in the foyer. The Student Help is intended to be a visible and easily accessible contact point where no question is too silly.

Here, you will receive friendly and efficient help with questions that do not require formal case processing.

Help for self-help

The aim is for you to become more self-reliant in your daily studies at NMH. We will assist you in navigating the information available. If you have a question that requires case processing, we will guide you in the right direction, for example.

Safe and respectful

The Student Help will ensure equal treatment while making you feel supported. This is a first-line service intended to be a safe space where all questions are treated with respect.

Take a deep breath; it will work out!

The Student Help’s motto

Test period in November

The test period will run for four weeks, from 9 to 26 November. Initially, the Student Help will be located in the foyer, and after two weeks, it will move to the Prismeroom on the 3rd floor. The goal is to establish the service permanently in the new year, based on experiences from the test period.

Opening hours during the test period

In the foyer

  • Monday, 9 November: 11:00–13:00
  • Tuesday, 10 November: 14:00–16:00
  • Wednesday, 11 November: 11:00–13:00
  • Thursday, 12 November: 14:00–16:00
  • Friday, 13 November: 11:00–13:00
  • Monday, 16 November: 14:00–16:00
  • Tuesday, 17 November: 11:00–13:00

In the Prismeroom, 3rd Floor

  • Wednesday, 18 November: 14:00–16:00
  • Thursday, 19 November: 11:00–13:00
  • Friday, 20 November: 14:00–16:00
  • Monday, 23 November: 11:00–13:00
  • Tuesday, 24 November: 14:00–16:00
  • Wednesday, 25 November: 11:00–13:00
  • Thursday, 26 November: 14:00–16:00
  • Friday, 27 November: 11:00–13:00

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